Newthirdeye · Controlled testing
Request data deletion
Contact the operator for help with your records
Support email: newthirdeye.support@gmail.com. Deletion requests are handled by the operator manually. This page covers information held by our application and support mailbox.
How to make a request
- Email newthirdeye.support@gmail.com using the subject “Data deletion request”.
- Identify the shop and the account or phone number associated with the record. Provide only what is needed to locate it.
- The operator checks that the requester is entitled to act on those records before making changes.
- The operator confirms the outcome and explains any records that must remain, including the reason and applicable retention period.
Do not send passwords, OTPs, API tokens, full payment-card details or identity documents with an initial request.
What happens next?
We will review your request, ask for only the information needed to verify your authority and identify the records, and explain the next steps. No automated deletion or fixed turnaround is offered during this controlled test phase.
What this covers
Requests concern records held by this application. They do not erase messages from another person’s WhatsApp chat or records held independently by a shop’s billing system, Meta or other services.
Scope and limitations
Disconnecting WhatsApp does not automatically erase records previously stored in this application. We will explain any limits on deletion, including any separate copies held by service providers. Never send real customer records as part of testing.